Returns & Exchanges

At KAVU, we want to ensure your gear is ready for your next adventure. If you are not completely satisfied with your purchase, you may return items in their original condition within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

3

Pack Your Gear

Place your unworn, unwashed items with original tags still attached into the original shipping bag or a sturdy box to ensure safe transit.

4

Ship and Track

Drop off your package at any authorized carrier location; you will receive a confirmation email once our warehouse has processed your refund.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing